water neck removal?

OK, so heres my story, I got a B16 head shipped to me VIA the worlds sh*ttiest carrier every, yup, thats right, UPS. They cracked my solenoid it 2 spots, bent some bolts, and bent this “pipe” i dunno the name of it, or what it does to be totally honest, but i just cante get it off. I have to get it off because UPS basically wants the broken parts if they are gonna pay for them… As pissed as i am, i dont wanna mess anything else up on this thing, as i wanna get rid of it, i dont want anymore problems. I sure you guys have a way to get this thing offf, a simple wrench wont let it budge one bit. heres a picture, its the flatted iron colored pipe, which my finger is pointing at.

thanks allot
Rob

if that dont work, heres a direct link: http://www.we-todd-did-racing.com/wetoddimage.wtdr/wNTYxNzQ5NnM0MTNkZmQzMXk1NDE%3D.jpg

insurance?